Blitzllama Documentation
  • About Blitzllama
  • Quickstart Guides
    • Creating Surveys
    • Creating Quizzes
    • Targeting Essentials
    • Customization & Personalization
    • Extracting Insights from Surveys
    • Core Concepts
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On this page
  • Categorization of Responses
  • Extracting Deeper Insights
  • Charts and Dashboards
  • Chat with Your Data (beta)
  • Security & Compliance

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  1. Quickstart Guides

Extracting Insights from Surveys

PreviousCustomization & PersonalizationNextCore Concepts

Last updated 4 months ago

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Categorization of Responses

Blitzllama instantly organizes survey responses into topics, sentiment, emotion, and intent, saving you hours of manual work. As responses flow in, you’ll see the categorization on the survey results page.

  • Topics Automatically identifies topics most relevant to your industry.

    • Example (Fintech): Payments, Security, Mobile App

    • Example (Fitness): Workout Plans, Nutrition, Equipment

  • Sentiment Categorizes responses as positive, neutral, or negative to track customer mood at scale.

  • Emotion Detects 22 emotions—ranging from happiness and excitement to anger or sadness—giving deeper context to feedback.

  • Intent Determines the purpose behind each response: complaint, improvement, praise, or help.

Why It Matters

  • Focus on the most important themes in customer feedback.

  • Respond quickly to issues or requests that matter most.

  • Reduce manual work, so you can act faster on insights.

Extracting Deeper Insights

Blitzllama surfaces hidden patterns and relationships in your data through advanced analytics.

  • Cross-Question Analysis Understand how responses to one question relate to others.

    • Example: Customers giving 5-star ratings on satisfaction might highlight specific concerns elsewhere.

  • Correlation Analysis Uncover relationships between user attributes (e.g., location, behavior) and their survey feedback.

  • Automatic Pattern Highlights Blitzllama flags emerging trends or anomalies so you can focus where it matters most.

Why It Matters

  • Identify root causes of satisfaction or dissatisfaction.

  • Uncover actionable trends faster than manual analysis allows.

  • Use data-backed insights to guide decisions.

Charts and Dashboards

Visualize your survey data with customizable dashboards that are easy to share and interpret.

  • Charts Each question type has a different chart, which update in real time as the responses flow in.

  • Shareable Reports Share insights with your team by generating dashboard links that work seamlessly in Slack or email.

Why It Matters

  • Turn complex data into clear visuals for faster decision-making.

  • Ensure team alignment by sharing consistent, data-driven insights.

Chat with Your Data (beta)

This cutting-edge feature allows you to interact with your survey data conversationally for instant answers. Available now for select customers.

  • Ask Questions Query your data in real time to uncover trends, patterns, or anomalies.

    • Example: “What are the top complaints this month?”

  • Combine Behavioral Data Enrich survey feedback with user attributes like location, demographics, or purchase history.

  • Surface Instant Insights Blitzllama automatically synthesizes data into clear takeaways for faster decision-making.

Why It Matters

  • Spend less time exploring dashboards—get answers on demand.

  • Combine qualitative and quantitative data for a complete picture.

  • Act quickly on insights without needing a data scientist.

Security & Compliance

Blitzllama is SOC2 Type 2 certified, meeting the highest industry standards for data security and privacy. You can trust that your data is protected.